Case study

Renewal Portal for a Global Technology Distributor

The client is one of the largest Technology Distributors. The project was to develop a Renewal Portal to streamline the process of renewals which was earlier made manually. Agiles conducted three-week Onsite study meeting various stake holders of our client in UK to understand existing process, current systems, structures, challenges faced and expectations of their new Systems to be developed. We also presented a detailed functional and technical documentation before the project start.

Project category
Enterprise Organisation
Category
Web app
Client
Enterprise Organization
Model
Time & Materials

What We Did

The Objective of the project was to development, maintain and support the web application.

  • Renewal Tracking: Features a centralized database for partners’ services contracts across multiple technology manufacturers to help identify sales opportunities.
  • Opportunity Management: Allows for forecasting and transaction status updates.
  • Sales Transformation: Provides insight to identify upsell and cross sell opportunities, as well as create initial budgeting and pricing information.
  • Collaborative Portal: Creates a single view of service renewals across the partner’s entire channel ecosystem, including with Tech Data and suppliers.

Technology

EMEA Oracle Apex, PL/SQL Jasper Reports JBOSS ESB NA Oracle Apex, PL/SQL with R2O, Q2O and SAP integration

EMEA

  • Oracle Apex,
  • PL/SQL
  • Jasper Reports
  • JBOSS ESB

NA

  • Oracle Apex,
  • PL/SQL
  • with R2O, Q2O and SAP integration

Post onsite study and detailed discussions with the client, Agiles created a Virtual environment mirrored to client’s inhouse team. Technical requirements (Developers experience, skill set) was gathered and a team of 5 members headed by a Team Lead was initially set up at our Development center and a Project Manager deployed in UK to coordinate between the Project Manager and the Team to align with the Project Plan and allocate works to resources accordingly.

Project Completion and UAT

With excellent coordination between Onsite and Offshore teams, as well as by the tremendous effort of the overall Team we were able to complete the development work much before the planned time and the project was been given for User Acceptance Testing (UAT)

More case studies

Related Projects

View all case studies

Autonomous AI Agents for E-commerce (UK)

AI agents that detect fraud, handle customer interactions and cut support workload by more than 40%.

Ask us about this project

Digital Platform Modernisation for Wyndham Destinations

Modernised member platforms and integrated systems that deliver seamless experiences across global operations.

Ask us about this project

Have a similar project in mind?

Tell us what you want to achieve. A senior member of our team will reply with clear next steps.

Talk to Us About a Similar Project